Cristina Avalos

Consumer Servicing Risk Manager
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Location: Kansas City, Missouri
Team member since: 2018
Career Path: Advisor II Non-Credit Risk Management, Banking Compliance Advisor II, Manager Risk - Consumer Servicing
 

At Commerce, I can be both a mom and a professional. I don't have to choose between them.

When I started looking for a career change, I wanted to find a company that valued me and my work. Commerce is known for its strong culture. That was the most appealing aspect for me.  I’ve worked here for almost 5 years. I started out as a Compliance Advisor within the second line of business. At the beginning of 2022, I transitioned to the first line of defense as a Risk Manager for consumer credit cards and indirect lending. What prepared me the most would be all the individual contributors that helped me along the way. I am a visual person; and I ask a lot of questions. Everyone knows that about me, but everyone has supported me along the way.

What I love most about working at Commerce is the flexibility! I am a single mom of two girls that attend two different elementary schools. I can get them on the bus in the morning and be there when they get home from school every day. I can volunteer for class activities and parties or bring takeout for lunch. Those moments are important to me because I love seeing their faces light up when I walk into their classrooms. The flexibility helps create a healthy work/life balance for me. 

I find collaborating with the various departments around the bank to be the most rewarding thing about my work. There is a lot that goes into the projects that I’m involved with for the business lines I support. I may be waiting on a deliverable, or someone may be waiting on me for a deliverable. We ensure that we are all aligned with those expectations and deadlines. 

The most pleasant surprise about working here is the friendships I have made. We’ve stayed in touch throughout the pandemic even though we may or may not have been working with each other. We get together outside of work for birthdays, promotions, Friendsgiving, etc. That speaks volumes for the type of people that work here and the culture that has been built here. 

If you are considering a role with Commerce, know that we understand our employees are the biggest asset we have as a company. Commerce has built a strong culture that is inclusive of all individuals in various walks of life. We want to see each other succeed and grow professionally and personally. 


 

CristinaAvalos