Inclusion at 
Commerce
We nurture a culture of belonging.
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A culture of inclusivity is key to our success.

What does inclusion mean to us? It means that we value people. We’re firmly committed to engaging in the conversations necessary to make our team members feel safe, valued and respected — and truly listening so we can better understand how to serve our customers and communities.


We say that Commerce is here to help you focus on what matters most. But at the end of the day, what matters most isn’t so different for most people. It’s feeling like you matter. It’s feeling safe in the space you’re in. We want to listen to what's most important, so we can continue to take action and make Commerce a better place.

“People are our most valuable resource and our greatest competitive advantage at Commerce. We know the intersection of talent and work is completely changing — people aren’t just working for a paycheck today; they want more. That’s why at Commerce, we’re continually challenging ourselves to think differently about the team member experience. Our commitment to an inclusive culture is vital to the engagement, productivity and innovation that position us to anticipate and proactively adapt to our customers’ changing needs. Ultimately, it impacts Commerce’s ability to attract and retain talented people, which is becoming more complex.”

Kim Jakovich

Executive Director, Talent Management

Building an inclusive workplace.

We’ve worked thoughtfully to establish a variety of programs and initiatives designed to embrace an inclusive culture — making Commerce Bank a place where people feel they belong and can thrive and grow professionally. Here are just a few examples of how we do that:


  • Celebration of cultural, heritage and awareness months
  • Mentorship programs to support professional development and talent mobility
  • Education and workshops on topics including “Unconscious Bias” and “Being an Ally”
  • Community partnerships for outreach and volunteerism
  • Employee Resource Groups to form safe spaces to learn and create a sense of community
  • Team member surveys to hold us accountable and help guide us in the right direction

Attracting diverse experiences.

We’re committed to building a workforce that helps us see challenges from a wide variety of perspectives and is representative of the markets we serve.


In doing so, we employ both traditional and non-traditional methods to attract qualified talent. Commerce Bank has built strong relationships with a variety of organizations that allow us to attract and retain the talent we need. In addition to community professional networks, colleges and universities, here are a few of the organizations we collaborate with:

Helping you be your best self at work

We know a wide range of thoughts and experiences leads to better solutions, because we each bring something different to the conversation. When we listen and learn beyond our own experience, we can discover new ideas, help people to feel valued and gain the opportunity to make real change.


Our Employee Resource Groups were established to help our team members from different backgrounds feel a sense of belonging, make personal connections with others who share similar experiences and further their careers. Each Employee Resource Group is open to all team members and is made even stronger when our allies join.
EMERGE

Connecting Young Professionals

ENABLE

 Advocating for Individuals with Disabilities
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PRIDE

 Engaging the LGBTQ+ Community

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RISE

Empowering Women
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SALUTE

Focusing on Veterans
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VIBE

Valuing Multi-Cultural Perspectives
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“We believe Commerce thrives when our people do, and that’s why we are committed to creating an environment where all team members feel a sense of belonging. When that happens, we are able to enhance customer experiences and positively impact the communities where we do business.”


Felecia Hogan

Senior Vice President, Director of Inclusion
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Making a difference in the communities we serve.

Our community involvement, inclusion initiatives and sustainability efforts are all products of a culture formed nearly 160 years ago to be a force for good in our region and our industry.

We are always evolving and strengthening our connection to our communities. Whether we’re collaborating with organizations on inclusive activities, sharing our financial and business insights, or providing volunteer support, we feel like our concerted efforts are making a difference. Here are some examples:

  • Helping underserved communities realize their dreams by providing financial education
  • Enabling access to banking services by identifying programs that help with home ownership, eliminating barriers of entry for traditional banking products and supporting underrepresented business owners
  • Supporting personal development of career readiness skills and community leadership from underserved communities
  • Building empathy and understanding among different communities through Commerce volunteer efforts and board service
  • Using volunteer time off (VTO) to participate in volunteer service independently or as a team.
  • Establishing a diverse supply chain and supporting small businesses in our communities to help local economies thrive
Read our latest Corporate Responsibility Report

Opening doors to financial success.


Making a positive difference in the lives of our customers and community is at the heart of what we do. We understand that financial challenges can sometimes keep dreams just out of reach. That’s why we’re actively working to break down those barriers — offering the guidance, tools and support necessary to help everyone in our communities achieve their full potential. A significant portion of the unbanked are minority and low- and moderate-income families. This can pose barriers to building savings and credit — which is necessary to obtain housing, among other basic living needs.


Here are other ways we are committed to helping to lower barriers to banking:

  • Through the Commerce’s Neighborhood Connection™ loan program, we are dedicated to addressing disparities in the wealth gap by helping people manage their money, improve their credit and pursue homeownership.

  • Our Banking Essentials Program, an educational video series, offers fundamental guidance to help small business owners learn how to manage the financial side of their business.

  • The Commerce Secured Credit Card account provides borrowers with a way to establish and improve their credit score, which can increase their financial options and improve their overall financial health.

  • We remain committed to breaking down barriers, working to ensure that customers, regardless of their preferred language, have access to banking services and feel supported and understood at Commerce.

  • Our Commerce Trust Wealth Management teams launched a comprehensive program to provide opportunities for education and discussion to empower women as they navigate their unique financial goals and help them achieve financial success.

Recognitions for our inclusive culture.

Newsweek
Greatest Workplaces for Parents & Families
Human Rights Campaign
90 out of 100
Human Right Campaign Equality Index
Center for Disability Inclusion
Leader in Disability Inclusion
Community Reinvestment Act
Outstanding Rating